Privacy Policy & Cookies
This privacy policy sets out how "Rudding Park Ltd" uses and protects any information that you give "Rudding Park Ltd" when you use this website.
"Rudding Park Ltd" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
"Rudding Park Ltd" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6 February 2007.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as post code, preferences and interests
- other information relevant to customer surveys and/or offer
- What we do with the information we gather
- We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@ruddingpark.com
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
A small fee will be payable. If you would like a copy of the information held on you please write to Rudding Park, Follifoot, Harrogate HG3 1JH.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
As part of the new European Union privacy protection laws we are required to inform you when we use tracking features called 'cookies'.
How we use Cookies
"Cookies" are tiny, harmless text files sent to your computer or mobile when you visit a website.
Most websites use cookies, and in our case we use them to understand where visitors are coming from and how they use our website in order for us to constantly improve the website experience.
We don't use cookies to track individuals or store sensitive information such as your name, address or credit card details.
Third parties (such as online reservations systems, Google and social media websites) that feature on this website may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these websites and features.
What to do if you do not consent to us using cookies
If you do not consent to us using cookies you can restrict or delete them from your browser. To help you change your browsers cookie preferences we have collated some instructions for the most popular browsers.
Please note if cookies are disabled the online browsing experience "may" be limited.
What cookies do we use?
_utma
This cookie is what's called a "persistent" cookie, and keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.
_utmb
Records when a visitor enters a site, and expires at the end of the session.
_utmc
Records when a visitor leaves a site. It expires after 30 minutes if there is no activity.
_utmz
Keeps track of where the visitor came from, search criteria, and geographic region they came from. It expires in 6 months.
ASP.NET_SessionId
Our website uses ASP.NET session cookies which ensure you are remembered as you move between pages. Without a session cookie features such as booking engines and shops would not work.
Used only when transmitting HTTP (or HTTPS) requests these cookies restrict access from other, non-HTTP APIs (such as JavaScript). This restriction mitigates but does not eliminate the threat of session cookie theft.
Path to Compliance
The information on this page is part of the action we are currently taking as we work towards higher levels of compliance. It is our policy to continually improve our privacy levels and will post updates on this page.
Further information
If you'd like to learn more about cookies and the EU Directive here are some useful links:
Please note that we can't be responsible for the content or views expressed in these external websites.